Frequent Asked Questions
We are open from 8am to 5pm DAILY!
For the latest new on our offerings do check it out via our Instagram/facebook, @sugartreegelato.
1. Delivery Timing?Delivery will be around 10am-3pm (subjected to availability, we will try our best to deliver to you at your selected time).
2. Rescheduling of delivery? [IMPORTANT T&C]DELIVERY TIMING STRICTLY: 10am-3pm (DAILY).
Recipient can reschedule delivery time slot as long as we are notify of the changes by 4pm (the day before your delivery). You may notify us by leaving us a message or call us through out WhatsApp @ 8518 0587.
OR ELSE, an additional charge of $16 will be charged for redelivery without any rescheduling notice to us.
3. Delivery fee?Location-based fee applies (rates applied upon checkout).
4. Delivery Slot?We do not deliver on eve of PH & on PH, unless stated otherwise.
Please order 2 days in advance for both delivery and self-collection orders.
1. How heavy is 1 tub of gelato?Our tub of gelato weigh 600g.
2. Can I customise the flavours in a tub & how does it work?Customise up to 3 flavours - 600g for 1 flavour, 2 Flavours - 300g for each flavour, 3 Flavours - 200g for each flavour.
Regular Tub flavours: $25Our flavours changes seasonally so do check with us if you need any flavour recommendation
Premium Tub flavours: $28Our flavours changes seasonally so do check with us if you need any flavour recommendation
To mix flavours - Base price for a tub is $25, we charge an additional $1 for every additional premium flavour!