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Frequent Asked Questions

We are open from 8am to 5pm DAILY! 

For the latest new on our offerings do check it out via our Instagram/facebook, @sugartreegelato.

1. Delivery Timing?

Delivery will be around 2pm-6pm (subjected to availability, we will try our best to deliver to you at your selected time).

2. Rescheduling of delivery? [IMPORTANT T&C]

DELIVERY TIMING STRICTLY: 2-6PM (DAILY).
Recipient can reschedule delivery time slot as long as we are notify of the changes by 10pm (the day before your delivery). 
OR ELSE, an additional charge of $16 will be charged for redelivery without any rescheduling notice to us. 

3. Delivery fee?

Location-based fee applies (rates applied upon checkout). 

4. Delivery Slot? 

We do not deliver on eve of PH & on PH, unless stated otherwise. 

Please order 2 days in advance for both delivery and self-collection orders.

1. How heavy is 1 tub of gelato?

Our tub of gelato weigh 600g.

2. Can I customise the flavours in a tub & how does it work?

Customise up to 3 flavours - 600g for 1 flavour, 2 Flavours - 300g for each flavour, 3 Flavours - 200g for each flavour.

Regular Tub flavours: $25

Our flavours changes seasonally so do check with us if you need any flavour recommendation

Premium Tub flavours: $28

Our flavours changes seasonally so do check with us if you need any flavour recommendation

To mix flavours - Base price for a tub is $25, we charge an additional $1 for every additional premium flavour!

3. Serving Size for 1 tub?

Serving Size Suggestion: Each tub has up to 8 scoops of gelato.

4. Storage?

Gelatos can be store in the freezer up to a month.

5. Is the gelato egg, dairy or sugar-free?

Our gelato is egg-free but it consist of dairy and sugar.

1. Do you make your own cones?

Yes, everything in Sugartree Gelato is handmade!

2. How do we keep the cones?

For optimal freshness, you can store the cones in an airtight container for up to 2 weeks.

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