Frequent Asked Questions
We are open from 8am to 5pm DAILY!
For the latest new on our offerings do check it out via our Instagram/facebook, @sugartreegelato.
1. Delivery Timing?Delivery will be around 2pm-6pm (subjected to availability, we will try our best to deliver to you at your selected time).
2. Rescheduling of delivery? [IMPORTANT T&C]DELIVERY TIMING STRICTLY: 2-6PM (DAILY).
Recipient can reschedule delivery time slot as long as we are notify of the changes by 10pm (the day before your delivery).
OR ELSE, an additional charge of $16 will be charged for redelivery without any rescheduling notice to us.
3. Delivery fee?Location-based fee applies (rates applied upon checkout).
4. Delivery Slot?We do not deliver on eve of PH & on PH, unless stated otherwise.
Please order 2 days in advance for both delivery and self-collection orders.
1. How heavy is 1 tub of gelato?Our tub of gelato weigh 600g.
2. Can I customise the flavours in a tub & how does it work?Customise up to 3 flavours - 600g for 1 flavour, 2 Flavours - 300g for each flavour, 3 Flavours - 200g for each flavour.
Regular Tub flavours: $25Our flavours changes seasonally so do check with us if you need any flavour recommendation
Premium Tub flavours: $28Our flavours changes seasonally so do check with us if you need any flavour recommendation
To mix flavours - Base price for a tub is $25, we charge an additional $1 for every additional premium flavour!