❄️ We are in the midst of moving! Delivery included with every gift set purchased! ❄️

FAQs


Operating Hours:

We are moving to a new location. Do note: for the month of November, we are only accepting online delivery orders! 

For more information on new location, please stay tuned for announcement via our Instagram/facebook, @sugartreegelato.

Delivery:

1. Delivery Timing? 

Delivery will be around 1pm-6pm (subjected to availability, we will try our best to deliver to you at your selected time).

2. Rescheduling of delivery? [IMPORTANT T&C]

DELIVERY TIMING STRICTLY: 1-6PM (DAILY).

Recipient can reschedule delivery time slot as long as we are notify of the changes by 10pm (the day before your delivery). 

OR ELSE, an additional charge of $16 will be charged for redelivery without any rescheduling notice to us. 

3. Delivery fee?

Location-based fee applies (rates applied upon checkout). 

4. Delivery Slot? 

We do not deliver on eve of PH & on PH, unless stated otherwise. 

Orders:

Please order 2 days in advance for both delivery and self-collection orders.  

Tub Gelato:

1. How heavy is 1 tub of gelato?

Our tub of gelato weigh 600g.

2. Can I customise the flavours in a tub & how does it work? 

Customise up to 3 flavours - 600g for 1 flavour, 2 Flavours - 300g for each flavour, 3 Flavours - 200g for each flavour.

Regular Tub flavours: $25 

Salted Caramel Cacao Nib | Vanilla Bean Cacao Nib | Chrysanthemum Oolong | Pear Jasmine Sorbetto 

Premium Tub flavours: $28

Roasted Pistachio | Dark Chocolate | Litchi Raspberry Strawberry Hibiscus | White Forest | Black Sesame | Peanut Banana Speculoos  | Mango Coconut Sorbetto | Hawthorn Berries Sorbetto | Calamansi Sourplum Sorbetto

To mix flavours - Base price for a tub is $25, we charge an additional $1 for every additional premium flavour!

3. Serving Size for 1 tub? 

Serving Size Suggestion: Each tub has up to 8 scoops of gelato.

4. Storage? 

Gelatos can be store in the freezer up to a month.

5. Is the gelato egg, dairy or sugar-free?

Our gelato is egg-free but it consist of dairy and sugar.

Rosemary Cones:

1. Do you make your own cones? 

Yes, everything in Sugartree Gelato is handmade!

2. How do we keep the cones? 

For optimal freshness, you can store the cones in an airtight container for up to 2 weeks.